Privacy Policy

At Listen Paper, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our academic paper-to-audio conversion service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

This Privacy Policy applies to all users of Listen Paper, including researchers, students, academics, and other individuals who use our platform to convert research papers into audio content.

We collect different types of information to provide and improve our Service:

Personal Information

• Email address (for account creation and communication)
• Name (optional, for personalization)
• Institution affiliation (optional, for academic purposes)
• Usage preferences and settings

Technical Information

• IP address and device information
• Browser type and version
• Operating system information
• Service usage statistics and analytics

Content Information

• Uploaded paper files (temporarily processed)
• Paper URLs and DOI identifiers
• Generated summaries and audio files
• User interaction data with our platform

We understand the sensitive nature of academic research and implement strict measures for paper file handling:

• Temporary Processing: Uploaded papers are processed immediately and automatically deleted from our servers within 24 hours
• No Permanent Storage: We do not permanently store your uploaded paper files
• Encrypted Transfer: All file uploads and downloads are encrypted during transmission
• Access Control: Only authorized AI processing systems access your files during the conversion process
• No Human Review: Our staff does not manually review or access your uploaded papers

For papers accessed via DOI or arXiv links, we only retrieve publicly available content and do not store these papers locally.

Our AI analysis process is designed to protect your content while providing effective summarization:

• Processing Only: AI systems analyze paper content solely for generating summaries and audio
• No Training Data: Your papers are not used to train or improve our AI models
• Anonymized Analysis: The AI processing does not retain identifiable information about you or your papers
• Secure Environment: All AI processing occurs in secure, isolated environments
• Output Generation: Generated summaries and audio are created specifically for your use

We may collect aggregated, non-identifiable statistics about service usage to improve our platform performance.

Generated audio files are handled with privacy and convenience in mind:

• Temporary Availability: Audio files are available for download for 7 days after generation
• Secure Access: Audio download links are unique and expire automatically
• No Public Access: Audio files are only accessible to the user who requested the conversion
• Automatic Deletion: All audio files are permanently deleted after the download period expires
• No Backup Storage: We do not maintain backup copies of generated audio files

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how our Service is used (anonymized data only)
• Security Cookies: Protect against fraud and unauthorized access

You can control cookies through your browser settings. However, disabling certain cookies may limit some functionality of our Service.

We are committed to protecting your data and limit sharing to essential services:

We Do Not Share:

• Your uploaded paper files with any third parties
• Personal information for marketing purposes
• Individual usage data with external organizations
• Generated audio content with unauthorized parties

Limited Sharing:

• Cloud Infrastructure: Secure hosting providers (with strict data protection agreements)
• AI Services: Trusted AI processing partners (data processed securely and not retained)
• Analytics: Anonymized usage statistics for service improvement
• Legal Requirements: When required by law or to protect our rights

We implement comprehensive security measures to protect your information:

• Encryption: All data transmission uses industry-standard SSL/TLS encryption
• Access Controls: Strict authentication and authorization for system access
• Regular Security Audits: Periodic security assessments and vulnerability testing
• Data Minimization: We collect and retain only necessary information
• Secure Infrastructure: Protected cloud environments with redundant security layers
• Staff Training: Regular privacy and security training for our team

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protection measures.

You have several rights regarding your personal information:

• Access: Request information about what personal data we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and associated data
• Portability: Receive a copy of your personal data in a structured format
• Withdrawal: Withdraw consent for data processing (where applicable)
• Objection: Object to certain types of data processing

To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

We retain different types of data for varying periods based on purpose and legal requirements:

• Uploaded Papers: Automatically deleted within 24 hours
• Generated Audio: Deleted after 7 days
• Account Information: Retained until account deletion or inactivity (2 years)
• Usage Analytics: Anonymized data retained for service improvement (1 year)
• Security Logs: Retained for security purposes (6 months)

When you delete your account, all associated personal data is permanently removed from our systems within 30 days.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements:

• Material changes will be communicated via email or prominent website notice
• Minor updates will be posted with an updated "Last updated" date
• Continued use of our Service after changes constitutes acceptance
• Previous policy versions are available upon request

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

• Email: privacy@listenpaper.com
• General Support: support@listenpaper.com
• Website: www.listenpaper.com

We are committed to addressing your privacy concerns promptly and will respond to all inquiries within 48 hours.